Done in 20

Terms of Service

Last updated: August 4, 2026

These Terms are a contract between you and Done in 20 LLC ("we", "us"), an Idaho limited liability company, covering your use of Done in 20 — the website at donein20.fit, the app, and everything in them (the "Service").

By creating an account, starting a trial, or using the Service, you agree to these Terms. If you don't agree, don't use the Service.


1. Read this part first: exercise carries risk

Done in 20 gives you workouts. It does not give you medical advice, and we are not your doctor, physical therapist, or trainer in any professional or supervisory capacity.

You exercise at your own risk. Physical activity can cause injury, and in rare cases serious injury or death. That risk is real whether you are a beginner or an athlete, and no amount of instruction removes it.

By using the Service you confirm that:

  • You are in good enough health to exercise, and you have talked to a doctor if you have any reason to be unsure — including if you have a heart condition, high blood pressure, joint or back problems, are pregnant or recently gave birth, are recovering from injury or surgery, or take medication that affects your heart rate, balance, or blood pressure.
  • You take full responsibility for deciding which workouts to do, how much weight to use, and when to stop.
  • You will stop immediately if you feel pain, dizziness, shortness of breath, chest discomfort, or anything else that doesn't feel right, and you will seek medical attention when you need it.
  • You have suitable space, footing, and equipment in good condition, and you will not attempt movements you cannot perform safely.

Nothing in the Service is a diagnosis, a treatment, or a substitute for professional medical care. If you're dealing with a medical condition, talk to a qualified professional before starting.

You accept these risks voluntarily and assume full responsibility for them.


2. Who can use the Service

You must be 18 or older. The Service is not intended for anyone under 18, and we do not knowingly allow minors to create accounts.

You need an account to use most of the Service. Keep your login details to yourself, give us accurate information, and tell us promptly if you think someone else has access to your account. You're responsible for what happens under your account.

Accounts are for one person. Don't share your login. If we offer a household or multi-seat plan, that plan's terms will say how many people it covers.


3. What the Service is

Done in 20 provides 20-minute workouts you can follow on your phone, along with tools to log what you did and see how it changes over time. Depending on your plan and what we've released, that may include daily workouts, collections of workouts for particular situations, a builder for creating your own, and workouts shared by other members.

We change the Service over time. We add workouts, retire them, rework features, and adjust how things look and work. We don't promise that any particular workout, feature, or piece of content will remain available.

The Service needs a working internet connection and a reasonably current browser or device. We don't guarantee it will work on every device or that it will always be available without interruption.


4. Trial, subscription, and billing

Free trial. New members can start a 7-day free trial. A payment method is required to start the trial. You choose your plan when you sign up.

Automatic billing. When the trial ends, your plan starts and your payment method is charged automatically. It then renews automatically — monthly or annually, depending on the plan you chose — until you cancel. Current pricing is shown at signup.

Cancelling. You can cancel any time from your account settings. Cancel before the trial ends and you won't be charged. Cancel during a paid period and you keep access until the end of that period; we don't prorate partial periods.

If we change prices, we'll tell you before the change applies to you, and you can cancel if you don't want to continue.

Payments are handled by Stripe. We never see or store your full card number. If a payment fails we may retry it and may suspend access until it goes through.

Taxes. Prices may not include sales tax or VAT, which we'll add where we're required to.


5. The 20-workout guarantee

If you complete 20 workouts within your first month as a paying member and you're not satisfied, email us within 14 days of that month ending and we'll refund your first month.

To qualify, the 20 workouts must be logged in your account. This applies once per person, to your first paid month only. It doesn't apply to annual plans beyond the equivalent of the first month unless we say otherwise in writing.

Outside this guarantee, payments are non-refundable except where the law requires otherwise.


6. Promo codes and referrals

We sometimes offer promotional codes or referral rewards. These have no cash value, can't be combined unless we say so, may expire, and can be withdrawn or changed at any time. We may cancel codes or rewards obtained through abuse, bulk creation of accounts, or misrepresentation.

Sharing a workout link with someone doesn't give them free access — they'll be asked to start their own trial.


7. Content you create

You may be able to build your own workouts, log notes, and share workouts with other members.

You keep ownership of what you create. By submitting it to the Service, you give us a worldwide, non-exclusive, royalty-free licence to store, display, adapt, and distribute it for the purpose of operating and promoting the Service — including showing it to other members if it's published to a community feed. This licence continues for content you've published, even after you close your account, so the Service doesn't break for other members.

You confirm that what you submit is yours to submit and doesn't infringe anyone's rights.

Don't submit anything that:

  • is unsafe, or promotes dangerous training practices
  • is abusive, harassing, hateful, obscene, or discriminatory
  • promotes disordered eating, extreme restriction, or self-harm
  • infringes someone else's copyright, trademark, or other rights
  • is spam, advertising, or an attempt to drive people off-platform for commercial gain
  • is illegal, or encourages illegal activity

We can remove any content, and suspend or close any account, at our discretion — particularly where safety is involved. We don't pre-screen member content and we're not responsible for it. If a workout another member created doesn't suit you, don't do it.


8. Acceptable use

Don't:

  • copy, download, redistribute, or republish our workouts, videos, or other content outside the Service
  • use the Service to build or train a competing product, including scraping content or feeding it into a machine learning system
  • share your account, or sell or transfer access to it
  • attempt to break, overload, probe, or gain unauthorised access to the Service
  • remove or obscure any notices, or work around any access restriction or paywall
  • use the Service for anything unlawful

9. Our content

Everything we provide — workouts, video, text, design, software, the Done in 20 name and branding — belongs to us or our licensors, and is protected by copyright and other laws.

While your subscription is active, you get a personal, non-transferable, non-exclusive right to access and use that content for your own training. That's it. No other rights are granted.


10. Third-party services

The Service relies on third parties (for example, for hosting, payments, video, and email), and may link to places we don't control, such as a community group on a social platform. Their terms and privacy practices are theirs, not ours, and we're not responsible for them.


11. Suspension and termination

You can close your account at any time.

We can suspend or terminate your access if you break these Terms, if we reasonably believe you're putting yourself or others at risk, if your payment fails, or if we stop offering the Service. Where it's reasonable to do so, we'll give you notice.

If we terminate your account without cause while you're paid up, we'll refund the unused portion of your current period.

Sections that by their nature should survive termination — including sections 1, 7, 9, 12, 13, 14, and 15 — do survive it.


12. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We don't warrant that the Service will be uninterrupted, error-free, or secure, that any defect will be corrected, or that the Service will produce any particular result. We make no promise about fitness outcomes. Results depend on many things we don't control, including your effort, consistency, sleep, nutrition, genetics, and starting point.

Some jurisdictions don't allow certain disclaimers, in which case the ones they don't allow don't apply to you.


13. Limitation of liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill.
  • We are not liable for any injury, illness, or death resulting from your use of the Service, except to the extent caused by our gross negligence or wilful misconduct, and except where such a limitation is not permitted by law.
  • Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.

Some jurisdictions don't allow the exclusion or limitation of certain damages, so parts of this may not apply to you.


14. Indemnity

You agree to indemnify and hold us harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising out of your use of the Service, your content, or your breach of these Terms.


15. Governing law and disputes

These Terms are governed by the laws of the State of Idaho, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Ada County, Idaho, and you agree to the jurisdiction of those courts.

If you're a consumer in a jurisdiction whose law gives you the right to bring a claim locally, nothing here takes that right away.


16. Changes to these Terms

We may update these Terms. If a change is material, we'll give you reasonable notice — by email or in the app — before it takes effect. Continuing to use the Service after that means you accept the updated Terms. If you don't, cancel your subscription.


17. Everything else

If any part of these Terms is found unenforceable, the rest stays in force. Our not enforcing something isn't a waiver of the right to enforce it later. You can't transfer your rights under these Terms; we may transfer ours in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, are the entire agreement between us about the Service.


18. Contact

Done in 20 LLC Meridian, ID 83646 hello@donein20.fit

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